Support when the process is unclear

Applicant help

A dedicated help route for access, evidence, progress, correction and accessibility questions.

Page scope

What this page covers.

The content is organised around evidence, responsibility and limitations, not an unexplained pass or fail.

  1. 01Accessing an invitation
  2. 02Supplying or replacing evidence
  3. 03Understanding status
  4. 04Escalating a problem