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Route landlord, agency, applicant, privacy and complaint enquiries to the right team.

The Lettucey support team working together in the office

Page scope

What this page covers.

The content is organised around evidence, responsibility and limitations, not an unexplained pass or fail.

  1. 01Choose the enquiry type
  2. 02Explain what information is needed
  3. 03Protect applicant and reference data
  4. 04Set honest response expectations