Guidance organised by audience
Resources
Find guides, updates, definitions and answers without mixing them into product claims.
Page directory
Explore resources.
6 pages in this section
Landlord guides
A collection for understanding references, evidence, decisions and landlord responsibilities.
Agent guides
Operational guidance for invitations, evidence review, exceptions, audit trails and applicant communication.
Applicant guides
Plain-language help for evidence, consent, progress, alternative routes, corrections and review.
Legal updates
Follow sourced England-specific changes that materially affect the product or its users.
Glossary
Define the language used in checks, outcomes, evidence packs, privacy and compliance pages.
Frequently asked questions
A cross-audience index for common questions, linked back to the page that owns each answer.
Page scope
What this page covers.
The content is organised around evidence, responsibility and limitations, not an unexplained pass or fail.
- 01Landlord, agent and applicant collections
- 02Dated and sourced legal updates
- 03A shared glossary
- 04Questions routed to the page that owns each answer