A clear check, with no hidden process
For applicants
Understand what is requested, why it matters, what remains outstanding and how to correct inaccurate information.

Page directory
Explore for applicants.
5 pages in this section
How referencing works
Explain each stage of the reference, what the applicant controls and how outstanding evidence is handled.
What you will need
Give applicants a route-specific checklist without asking for unnecessary documents or implying one route fits everyone.
Your data and rights
Explain data purpose, access, correction, retention and applicant rights in plain language alongside the formal notice.
Challenge a result
Provide a visible route to identify disputed evidence, supply a correction and ask for a human review.
Applicant help
A dedicated help route for access, evidence, progress, correction and accessibility questions.
Page scope
What this page covers.
The content is organised around evidence, responsibility and limitations, not an unexplained pass or fail.
- 01Plain-language evidence requests
- 02Alternative routes for different circumstances
- 03Visible progress and follow-up
- 04Correction, challenge and human-review routes