Your Lettucey reference

Your reference, without the mystery.

You have been invited to complete a Lettucey reference. We will guide you through what we need, why we need it and what happens next.

An applicant completing her reference on a phone at home with her dog nearby
One guided journeyClear steps from start to finish
An applicant receiving a reassuring reference progress update on her phone

Your journey

What happens next?

01

Tell us about you

Complete your details through one secure journey.

02

Provide your evidence

We show you what is needed for your circumstances.

03

We check it

Information is checked and anything needing clarification stays visible.

04

Your reference goes back

Your landlord or letting agent receives the reference and makes the tenancy decision.

Made for real lives

No two applicants look the same.

Employed? Self-employed? New to the UK? Different income pattern?

That is fine.

Lettucey can ask for different evidence depending on your circumstances instead of pretending everyone fits the same form.

EmployedSelf-employedContractorNew to the UK
An applicant comfortably using her phone at home beside her dog

Nothing unexpected

What might I need?

We ask only for information relevant to your reference and circumstances.

01

Identity

Usually an identity document and information needed for the applicable Right to Rent route.

02

Income

Employment details or other evidence showing how you receive your income.

03

Rental history

Details of a previous landlord or letting agent where relevant.

04

Something different?

Self-employed, contractor or international applicant? We show you the route that applies.

See what I might need

Your information

Your information is not a free-for-all.

You should know what happens to the information behind your reference.

Your data and rights

What we ask for

We explain the information required for your reference.

Why we need it

Your information is collected for specific purposes connected with the reference.

Who may see it

We explain who your information may be shared with.

Your rights

You can ask about your information and use the available routes to correct or challenge it.

Something does not look right?

Tell us.

If information in your reference is incorrect or you believe evidence has been misunderstood, you can provide supporting information for human review.

Correct information

Help is available

Stuck? Ask us.

Documents missing? Unusual income? Something does not make sense?

You do not need to guess your way through it.
Applicant help

Ready when you are

A clear reference, one step at a time.

See what has been verified, what still needs attention and where more information may be needed.

Continue my reference