Customer service contract

Business terms

Understand the contractual terms for landlords, agencies and other business customers using the service.

Page scope

What this page covers.

The content is organised around evidence, responsibility and limitations, not an unexplained pass or fail.

  1. 01Service and customer responsibilities
  2. 02Charges and payment
  3. 03Data, confidentiality and security
  4. 04Liability, termination and governing law