For busy letting teams

Referencing built for busy letting teams.

Invite applicants, follow progress, review anything that needs attention and keep the evidence together, without the endless chasing.

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A letting agency manager handling a phone call while her colleagues work nearby — **One visible workflow**Progress and actions stay clear

One shared journey

One process. Everyone can see what is happening.

Invite

Send the applicant one secure journey.

Track

See progress without chasing for updates.

Review

Exceptions and missing evidence stay visible.

Complete

Retrieve one organised reference and evidence pack.

A letting agent reviewing applicant progress on a laptop and phone

The agency workspace

Built around the way agencies actually work.

Four connected parts give teams speed, visibility, consistency and control.

Agency workspace

Everything your team needs in one place.

Invite applicants, track references and see what needs action.

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Multi-branch control

Consistency across every branch.

Give teams the right visibility while keeping branch responsibilities clear.

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Audit trail

Know what happened and when.

Evidence, changes, corrections and review actions stay traceable.

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Integrations

Fit Lettucey into your existing workflow.

Connect CRM and operational systems without creating another disconnected process.

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Clear operational control

Less admin. More control.

Keep the pace without losing the evidence behind each reference.

See what is waiting

No hunting through inboxes to find out where an applicant is.

Handle the unusual cases

When something does not fit the normal route, it stays visible instead of being forced into a pass or fail box.

Keep your team consistent

The same evidence standards can follow the application across people and branches.

Have something to show

When a decision is questioned, the underlying evidence and actions are there.

A support specialist helping an agency customer with an unusual application

Human when it matters

Real people when the workflow is not enough.

Automated where it should be. Human when it needs to be.

When an application falls outside the standard route, your team should be able to understand what happened and get help resolving it.

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For growing agencies

One branch or twenty, the process should still make sense.

Keep roles, applicant progress and evidence standards consistent as the agency grows, without removing branch-level responsibility.

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A diverse letting agency team collaborating around a shared tablet

Work with Lettucey

Want to offer Lettucey across your portfolio?

Talk to us about agency onboarding, commercial partnership and how we support rollout across your team.

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See the complete journey

See Lettucey with a real agency workflow.

We will show you the applicant journey, agency workspace, exception handling and completed reference pack.

Book a demo