A defensible tenancy decision pack

For letting agents

Send the applicant through one visible process and receive evidence, outcomes and exceptions your team can explain.

A letting agent standing at the entrance to an estate agency office

Page scope

What this page covers.

The content is organised around evidence, responsibility and limitations, not an unexplained pass or fail.

  1. 01Applicant invitations and status tracking
  2. 02Clear verified, conditional and review outcomes
  3. 03Downloadable evidence and a complete audit trail
  4. 04Human support for cases that do not fit the standard route